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Ever thought of travel as an industry? Yeah, the industry isn't supposed to be a supply chain zone always. Anything that has a market and drives people to utilize it makes constitutes an industry. So is the travel industry. It is no doubt a multi-billion dollar industry in itself.

Have you ever imagined how technology can revolutionize this industry? You must have! But, you might yet not be familiar with the fact that how blockchain technology is on its way to revolutionizing the travel industry. A little insight about how blockchain technology can play its role in the travel industry as well as in the tourism industry side by side is here;

  • tracking data
  • identifying passengers
  • tracking luggage
  • assisting in secure payments
  • enhancing and revolutionizing the customer experience
  • making international travel a bliss
  • making the booking process a piece of cake
  • helping in storing important information easier
  • boosting tourism industry
  • making the travel industry a great experience by revolutionizing the booking process of hotels and airlines
  • making transactions easier
  • making things done all by a simple fingerprint

Tracking Data

Distributed ledger technology has made its place in the travel and tourism industry due to its vast application in the travel industry from tracking the data of the tourist to their destination. All the data is tracked by the use of blockchain technology that keeps records of everything.

Identifying Passengers

Blockchain technology has its uniqueness in issuing its users a unique digital identification that is managed by the identity management. The passengers a re-identified on the basis of those unique identities that are provided by the distributed ledger.

Tracking Luggage

Blockchain technology has helped its customers in tracking the luggage records. The problem of luggage misplacement is resolved by baggage tracking by the use of the blockchain technology that keeps an accurate record of the customer's luggage.

Assisting In Secure Payments

Blockchain technology helps its customer in financial transactions that are secure and safe. The payments are made in a proper way and are scam proof. The payments made through the blockchain are traceable payments and overseas payments are also considered to be safe and secure due to the safe transaction policy of the platform.

Enhancing And Revolutionizing The Customer Experience

The global travel industry has revolutionized the customer experience by the introduction of blockchain technology which provides peer to peer network to its customers. The services provided by the blockchain are way better than those that were provided by the companies to its customers before.

Making International Travel a Bliss

Blockchain networks have made the experience of international traveling a bliss for the customers. Key aspects of good traveling experiences were kept under consideration by the developers. The method has been made a lot easier by the provision of services from the confirmation of seats to reaching your destination by keeping a digital record of everything.

Making The Booking Process a Piece of Cake

Blockchain has enabled its users to book their seats at home easily. The global travel industry has enabled its customers to avail all the opportunities while sitting at home instead of meeting travel agents.

Helping In Storing Important Information Easier

Blockchain has been used by the travel companies for the past few years for providing a better experience to the customers. The important information of the traveler and tourist is kept safe and secure using the blockchain technology.

Boosting Tourism Industry

Blockchain network has played an important role in boosting tourism industry all across the globe. The provision of smart contracts to the customers has made it customer friendly leading to an increase in tourism industry.

Making The Travel Industry a Great Experience By Revolutionizing The Booking Process Of Hotels And Airlines

Blockchain technology has handled all the headaches of different things that people usually experience during traveling and tourism. The data like customer details, airline tickets, hotels booking, car rentals, and travel expenses are handled by using blockchain.

Making Transactions Easier

Payment of hotels, airlines, car rentals has been made easy by using blockchain. Blockchain companies are being overlooked by the blockchain expert who makes sure that the processes run smoothly without any issue.

Making Things Done All By a Simple Fingerprint

Using blockchain could not only be fast but secure too. The customers are given access to the services through biometric identification. Biometric data is provided to the blockchain for the further working of the software. All the information of the customer is available to them after proper verification.

Blockchain technology could do wonders in the travel industry as well as the tourism industry if the large companies start developing blockchain based systems to revolutionize the whole network as well as make it much easier to combat fraud in the travel industry as well as the tourism industry in major.

Blockchain Technology in the Travel Industry

Using blockchain technology has bought a revolution in the travel industries. It has changed the way of booking to the method of transaction. There are many blockchain programs that are being used by the travel industries:

  • Winding Tree
  • Webjet
  • Sandblock
  • Accenture
  • TravelChain

Winding Tree

WInding tree platform is an extremely valuable private company that was founded in 2012 in Switzerland. It uses its private blockchain technology for keeping the records of its customers, their data, their transactions, and the expenses of hotels and airlines. This private company uses the blockchain for keeping track of the expenses for making a stable and fair travel market.

This company uses smart contracts with its customers and provides their customers with the opportunity of gaining profit, allowing customers to save for every stakeholder in the travel and tourism industry all across the globe.


One of the major problems that the customers face while traveling is the problem of false or lost booking of the hotels. This can turn out to be an increment in the expenses of the traveler. As new booking of the hotels requires spending money.

The problem has been resolved by the introduction of immutable distributed ledger technology. Webjet has come forward with a solution to these problems. Webjet is an Australian based traveling company that was founded in 1998. They claim to be the best online agency in New Zealand and Australia.

Webjet has recently launched one of its private ledger that deals with these issues providing the best solution by reducing the layers between the customers and the hotel by the use of blockchains. The customers are enabled to contact directly with the hotels and check their facilities on their own and then decide whether they would like to book it or not.


The traveling and tourism industry has been facing new challenges in form of the hotel and airline loyalty programs. Although there is a greater number of participations of the customers in the loyalty points offered many people prefer accepting better deals with lower prices.

This problem was resolved by the introduction of Sandblock that was founded in 2017 in France. The main aim of this blockchain is to replace the loyalty landscape with blockchain based platform that is easier and safer to use. One of its key aspects is to let the customers have the option of creating their own customer loyalty programs token based on their own choice just like a smart contract. Not only this but those tokens can also be exchanged for real money when needed.


Think of one thing that can make your mood instantly turn off when you are planning to go somewhere, long lines? Yes!. One of the most inconvenient things while traveling is standing in long lines for the tickets. It can ve really tiring to stand in the long lines and still not be sure if the tickets will be available at your turn or not. In addition to waiting for the tickets, standing in queues for security checking has also turned out to be a headache for the travelers who want to travel.

This problem was resolved by Accenture(ACN). Accenture developed a system known as the Traveler Digital Identity System. The main work of this blockchain is the collection of data of different travelers and tourists and their hosts from their traveling experiences and maintaining that information for further use of the customers who are planning a tour to a certain place at a low cost.


Data is the most important thing in the world these days. The data can be used by different companies and those companies can benefit from that data in various ways. But unfortunately, the data that is provided by the travelers are kept at the gate by sites like Orbitz and Expedia. They keep that data to themselves and offer high prices to the people interested in traveling.

TravelChain is a Russian based company that gives its customers the leverage of uploading their data on the blockchain without any intermediaries. The users have full access to their data and are allowed to share it with anyone according to their will. In addition to this, they are also offered tokens for keeping that data which can be exchanged for fiat money.

Blockchain Technology in the Tourism Industry

Blockchain technology has made its special place in not only local traveling but in international tourism too. It has various advantages over the existing systems that are still being used by various companies. Some of the advantages of using blockchain technology are listed below:

Easy and traceable payments

Talking about payments, the main advantage of using blockchain in this method is the involvement of cryptocurrency that is theft proof. The payments made by the use of cryptocurrency are way more secure and are easily traceable, that is why the payment method using cryptocurrency by the use of blockchain is preferred.

In addition to this, the ledger system is decentralized which means that there are no intermediaries in the process of payment of cryptocurrencies. This method is considered to be more useful due to its ability of significant savings of money that could have been spent on the middle man. The money that was spent on the intermediaries will be saved now.

Hotel and transportation coordination and management

The main issue faced while tourism is the management and booking of hotels and transportation. This problem is mostly faced by tourists when traveling to a new country or state. This issue gained the focus of the public ledger developers and after much consideration, blockchain technology was designed as the solution to this problem. The hotel and transportation booking is done by the customer themself by the use of peer to peer network service that is provided by the ledger.

Business ratings

When we buy something online, what is the first thing that we do? Check the ratings of the product. The same can be done in tourism. But while planning tours and travel we are not sure about who wrote those comments and who rated that place and we might not be able to decide whether we will plan that tour or not?. This problem is resolved by the usage of blockchain technology that has traceable data on its platform. You can check the rating of a certain place and also check who rated it just like the ratings of businesses.

Management of baggage

Imagine reaching your destination and finding out that your luggage has been misplaced! What a spoiler of your dream tour would it be, right? Such incidents can be avoided by keeping track of your luggage on your own. Keeping the security of the luggage in mind, the use of blockchain enables its users to keep a record of their luggage and through their tracing service to make your time spent on the tour lovely and memorable.

Reward system

Many travel companies provide their regular customers with the benefit of loyalty cards that keeps them attached to the particular traveling agency. The loyalty cards are actually cards that help the tourists in getting concessions on their trips. The same service is provided by the blockchain system to its customers in form of loyalty tokens. The tokens are however in form of digital currencies known as cryptocurrencies but those tokens can be exchanged for real money. This keeps the customers happy and keeps them using the same platform again and again.

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Loyalty Programs and Blockchain

Loyalty programs offered by the companies have been proven to provide fame to different businesses like financial services, healthcare, retail industries, and the hospitality and travel industry across the globe. Loyalty programs are programs offered by the sponsors and companies to its customers that offer them several offers and savings on different programs.

What are the uses of loyalty programs in business?

Loyalty programs are used by different business companies for the expansion of their customers and repeated usage of their company and their services by their customers. This is done by keeping the customers engaged by offering them different good options compelling them to use the same platform for their needs and desires. They keep a record of the data and information of the customers.

There are many loyalty programs that are being offered to the customers by different companies but some of the programs are:

  • Point Programs
  • Spend-Based Loyalty Programs
  • Tiered Programs
  • Paid Programs
  • Value-based Programs
  • Partnered Program
  • Game Program
  • Hybrid Loyalty Programs

Point Programs

The point programs are the most famous and widely provided loyalty programs that are offered by companies these days because of their easy use. It works on the principle of spending more, getting more. This means every purchase is made by the customer, some points are added to his/her wallet in form of tokens. These tokens can then be used for different discount offers.

Spend-Based Loyalty Programs

In spend-based loyalty programs, The customer gets points for spending money on certain businesses. It is considered to be one of the easiest and user friendly programs that are easier to understand by the customers. It ensures secure and error free transaction of money from cryptocurrency to real currency.

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Tiered Programs

Tiered programs are loyalty programs that offer the customer to attain as much equilibrium as possible among the attainable and desirable rewards that can be gained. It provides a reward on the initial purchase that encourages the customer to make more purchases.

Paid Programs

Paid programs are loyalty programs that are offered to the customers after paying a certain amount to the companies. The program comes with special offers that are provided after the payments are done. The paid programs contain benefits that are available to multiple parties making it worth spending money for.

Value-based Programs

Value-based programs are provided to the customers that give their customers the benefit of becoming the brand ambassador by providing them with the best offers so that they agree on working with the company for a longer time. This is done by investing some of the money that was spent by the customer while purchasing something will be spent somewhere good developing an emotional contact with the customers.

Partnered Program

Partnered programs are the loyalty programs that are being offered by different companies by strategic partnership. This develops the feeling of trust and reliability among the customers.

Game Program

One of the best ways of attracting your customers for long term business is by converting the loyalty program in form of a game program that attracts the customers having an interest in games offering gaming experience to multiple players at the same time.

Hybrid loyalty programs

Hybrid loyalty programs have two loyalty programs merged together at a single platform in form of a single program. For example, the hybrid loyalty program can consist of paid program and a gaming program at the same time.


The use of blockchain technology in the traveling and touring industry has made its special place in the lives of the traveler and tourists. Harvard business review revealed an increase in the business of touring and traveling after the introduction of blockchain technology in this field.

Different blockchain technologies that are being used by the companies in traveling and tourism are Winding Tree, Webjet, Sandblock, Accenture, TravelChain. The use of these platforms has made the security of the customers their priority making the blockchain technology more reliable and trustworthy by the customers.

Blockchain technology keeps a record of the data of the customers like personal information and data preventing accidental deletion of the data that can be encountered while using some other software or traditional paperwork method of keeping records.

Blockchain in the travel and tourism industry looks after the whole process from start to end to ensure an enjoyable and time stamped traveling experience for their customers. The blockchain technology takes the responsibility of the whole process from booking the airlines, booking of hotels, booking of the transport that will be used by the customer, smoother transactions of the customer, providing security to the customer’s data, resulting in revolutionizing the experience of traveling for their customers making the costs and hectic work significantly reduce.

Blockchain has made the method of transactions easier and safer while traveling. It has enabled the companies to accept payments across the seas in form of token money or cryptocurrency and offers them a safer transaction method that is trusted by its customers and all users.

One other big advantage of the use of blockchain in the traveling industry is the provision of smart contracts that are customer friendly and provide the customers the service of fingerprint recognition. In other words, all the data stored in the platform in form of digital data is easily accessible to the customer but after proving their identity by fingerprint identification.

Loyalty programs are a big reason to go for the use of blockchain for the traveling and touring. Various loyalty programs are offered by the technology that keeps the customers engaged with their services. For example, regular customers are offered certain savings and offers by the companies that compel them to use that specific company for their traveling experience.

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